What are your rates?
We charge an hourly rate depending on the staff you need. Please contact us for a quote on services. A one hour consultation is free of charge and mandatory. We prefer face to face, so give us a shout and we'll be happy to meet you where most convenient and see how we can help you best.
Are deposits required?
Yes, a deposit is required on all services up front upon signing of the Service Agreement. Typically this is 50% of the initial estimate on the Scope of Work.
How is billing done?
Billing is 50% of estimate on services as a deposit with remainder due plus additional work, and/or expenses required to complete the event on behalf of the client. Due upon completion. There is a 5% discount on prompt payment and a 5% interest on outstanding fees after 2 weeks past the completion date.
What methods of payment do you accept?
Payment can be made via e-transfer, Paypal, certified cheque or Square reader
Do I tip?
We leave this up to our clients complete discretion.
Will you always have an on-site supervisor?
Typically with events that require more than 5 staff and/or complex event requirements
What do your staff do?
Typically anything and everything to complete the event to the best of their ability and within reason.
Are your staff Smart-Serve certified
What sort of events do you do?
We can readily help you with your wedding, corporate event, or house warming, wake, bridal shower, product launch, conference, anniversary or birthday. If its an event and you need help, we got you covered.
What services do you provide?
Simplicity is designed to be a turn-key boutique service for all our clients event planning needs.
We provide you with catering, staffing, event planning as well as event consulting (for those that want to do it on their own and just need a sounding board).
How much lead time do you need for an event?
Typically we need as much time and notice as possible the more complex an event is. We need a minimum of two weeks time, especially for events that require a Special Occasion Permit or have alcohol service. We cannot guarantee results OR guarantee keeping within out clients budgets on short notice and rush delivery of services.
What sets Simplicity apart from other catering companies?
The bottom line is: our staff. We invest our time heavily in the support and growth of our staff and our local community. Because of this we know them, and we know exactly who we are sending to assist you with making your event a stress and worry free reality. Through this we are able to deliver excellent service and cohesive teamwork to complete the event as seamlessly as possible.
Through our social and environmental responsibility we are also deeply aware of the environmental impact of one off events and do everything we can to turn your unique and memorable event into one that goes further, not only making a difference in your life, but helping the community at large.
If you are looking for a close-knit team of folks who do what it takes to bring your event to life and at the same time provides exacting professional services, look no further.
Do you do Day-of On-site Event Management?
Yes though we highly recommend that at least some initial meetings and collaboration between client and on-site manager for maximum effectiveness
What sort of things do you do in the community?
At Simplicity we actually practice what we preach. We encourage staff to get out there and expose them to volunteer communities as well as work closely with them on helping bring their own community goals and missions to fruition. We spend our time working with local not-for-profit organizations like The Bicycle Commons and Bike Sauce to coordinate other volunteers as well as volunteer our event planning services to assist with event logistics and coordination. On another level we are also involved in volunteering as education facilitators at Alpha II Alternative school, where we help engage the students and provide volunteer catering and organization for community events. With all our events, we work closely with organizations like Second Harvest to ensure that un-plated food does not go to waste.
How is Simplicity actually socially and environmentally responsible?
Simply put, we achieve this every day, through our choices and how we deliver our services to our clients. We take a second and even third look about how we provide services to our clients and balance our mission do deliver green and socially responsible events with the needs of our clients.